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Refund and cancellation
Last updated: 25 October 2026
Subscriptions
A school can cancel its subscription by writing to us. The service continues until the end of the period already paid for. Charges for a period that has started are not refunded, unless the school’s agreement says otherwise.
Charges made by mistake
If you were charged twice or by mistake, write to us within 30 days with the payment details. Confirmed mistakes are refunded to the original payment method within 7–10 working days.
School fees paid by parents
Fees that parents pay to a school through the ERP (for example, tuition fees by UPI or card) are paid to the school. Refunds of those fees follow the school’s own rules: please contact the school.
Contact
Klytos Labs, anmolkothiyal2021@gmail.com, +91 74529 38683